If you are getting "No video file found" message appear on the IVSEC X app when looking for recorded footage the most common reason for this is that the date/time has not been set correctly on the recorder. Follow the steps below to correct the date and time.
1. Press the white human icon
2. Press "Remote Setting"
3. Press your recorder's model name
4. Press "Date and Time"
5. Press "System Time"
6. Press the "Date" tab. Adjust the time and press "Set"
7. Press the "Time" tab. Adjust the date and press "Set"
8. Press "Save" on the top right hand corner
9. Wait 5 minutes, then verify that playback footage is now accessible via the app.