Kyocera RMA Claim Requirements

Kyocera Hardware and Consumables

Kyocera will organise collection directly from the end user or reseller if required.

To process a hardware or consumables claim, please provide:

• Valid case number from Kyocera
  Contact: 13 59 62
• Serial number (hardware only)
• Detailed fault description
• Address where the goods are located
• Contact name, phone number, and email address

Important: If the end user has been advised that a case number is not required for toner claims, a detailed fault description must still be provided.

Need Help?

If you are unsure how to lodge an RMA, please refer to the Returns Request and RMA Terms

If you need assistance, contact us at returns@alloys.com.au or 1300 368 348.