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Canon RMA Claim Requirements

Use the information below when lodging a Canon warranty claim.

Canon Printers

All Canon printers include a standard 1-year warranty from the date of end-user purchase.

To process a printer warranty claim, please provide:

  • EU invoice
  • Valid case number from Canon
    Contact: 13 13 83
  • Serial number
  • Detailed fault description

Canon Inks, Toners, and Accessories

This category does not include LFP printer consumables.

To process a claim for inks, toners, or accessories, please provide:

  • EU invoice
  • Detailed fault description

Need Help?

If you are unsure how to lodge an RMA, please refer to the Returns Request and RMA Terms 

If you need assistance, contact us at returns@alloys.com.au or 1300 368 348.